Practical Software Support MCQs with Answers and Explanations
Practice Practical Software Support MCQs. from Software Engineering & Programming subject. with solved answers and explanations. updated syllabus-based...
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Question 1: Which of the following are useful skills for software-related support work in an office environment?
Support roles benefit from debugging, process understanding, and basic database/software troubleshooting knowledge.
Support
Debugging
Sql
Logic
Office It
Question 2: A System Support Officer is asked to prepare a brief report on repeated software crashes in an enforcement station. Which points should ideally be included?
A useful support report should document who was affected, how often the issue occurred, and what troubleshooting was already performed.
Reporting
Crashes
Troubleshooting
Documentation
Support
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